Privacy Policy qb66 Malaysia

Qb66 ("we", "Platform", or "company") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy explains in detail the types of information we collect, how it is used, who it may be shared with, and what your rights are as a registered member or visitor of the qb66 website. Please read this document carefully before registering an account or using any qb66 services. Your continued use of this platform constitutes your agreement to the terms set out herein.

Qb66 collects your personal information through several channels — either directly when you register and use the platform, or automatically via tracking technologies as you browse the website or use our mobile app.

Information You Provide Directly

• Identity Information: Full name, date of birth, identification card or passport number, gender, and nationality.
• Contact Information: Email address, mobile phone number, and current residential address.
• Financial Information: Bank name, bank account number, digital wallet type, and deposit and withdrawal transaction history.
• KYC Verification Documents: Copies of your identity card, passport, utility bills, or other supporting documents required for the identity verification process.
• Account Information: Username, password (stored in encrypted form), betting preferences, and account activity history.

Automatically Collected Information

• IP address, device type, operating system, and web browser type used.
• Access log data including pages visited, visit timestamps, and links clicked.
• Geolocation data at country or region level (not precise GPS location without your consent).
• Game session information including bet types, selected markets, and activity timestamps.

The information we collect is used solely for legitimate purposes directly related to the operation of the qb66 platform. Below is a detailed breakdown of each data use purpose:

Qb66 will not use your data for any purpose beyond those stated above without first notifying you and, where necessary, obtaining your consent again.

Qb66 takes a highly limited and controlled approach to sharing member data. We do not sell or distribute your personal information to third parties for commercial purposes. However, there are specific situations where data sharing is necessary and legally permissible:

Trusted Service Providers

Qb66 works with carefully selected third-party service providers to support platform operations, including payment processors (such as digital wallet and online banking gateways), KYC verification service providers, cloud computing companies that host our data, and customer support service providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.

Legal Obligation

Qb66 may be required to disclose member personal information to government authorities or regulatory bodies when mandated to do so under Malaysian law — including investigations related to money laundering, financial fraud, or valid court orders. In such circumstances, we will endeavour to notify you in advance unless prohibited by law.

Business Transfer

In the event that qb66 is involved in any merger, acquisition, or sale of company assets, member personal information may be transferred as part of those business assets. You will be notified via your registered email or an in-platform notice before any such transfer takes place.

Qb66 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates smoothly. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled.
• Preference Cookies: Saves your preferences such as language, display theme, and other personal settings so you do not need to re-enter them each time you use the platform.
• Analytics Cookies: Helps us understand how users interact with the platform in aggregate and anonymised form, for the purpose of continuous improvement.
• Marketing Cookies: Used to display relevant promotions to you within the QB66 platform based on your activity history.

You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect your account's functionality and security. The QB66 mobile app uses similar technologies to improve app stability and performance.

Qb66 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. Key security measures we employ include:

• Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
• Encryption of data at rest on our servers using AES-256 standards.
• Intrusion detection (IDS) and intrusion prevention (IPS) systems operating in real time.
• Internal security audits and vulnerability assessments conducted periodically by an independent security team.
• Two-Factor Authentication (2FA) programme for all member accounts.
• Round-the-clock monitoring by the qb66 Security Operations Centre (SOC).

While qb66 takes all reasonable precautions, no system can be guaranteed 100% secure against cyber threats. In the event of a data breach affecting your information, qb66 is committed to notifying you within 72 hours of the breach being detected, in line with international best practices.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal information held by QB66:

To exercise any of the above rights, please contact the qb66 support team via Live Chat within the platform or the email address listed at the bottom of this website. We will process your request within 14 business days.

Qb66 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations.

• Active Account Data: Retained for the duration your account remains active and for a minimum of 5 years after account closure for AML compliance purposes.
• Financial Transaction Records: Retained for 7 years in line with Malaysia's financial reporting legal requirements.
• Activity and Security Logs: Retained for 2 years for security incident investigation purposes if required.
• Marketing Data: Deleted within 30 days after you withdraw consent for marketing communications.
• KYC Documents: Retained as required by the relevant regulatory body, typically not exceeding 5 years after the termination of the business relationship.

Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered. If immediate deletion is not technically possible, the data will be isolated and protected until deletion can be carried out.

The qb66 platform may contain links to third-party websites or services in certain contexts, such as links to payment providers or partner game suppliers. The qb66 Privacy Policy applies only to the qb66 platform itself and does not cover the privacy practices of those third-party websites or services.

Qb66 has no control over the content, privacy policies, or security practices of any third-party websites. We encourage you to read the privacy policy of any third-party website you visit before providing them with any personal information. qb66 is not responsible for any loss or damage arising from the use of third-party websites or services.

Qb66 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements in how we protect your data. Each updated version of the Privacy Policy will display the latest "Updated" date at the top of this document.

For material changes — those that significantly affect how we use your data or your rights — QB66 will provide proactive notice via:

• Email to the registered address on your account, at least 14 days before the changes take effect.
• In-platform or qb66 mobile app notifications.
• A prominent notice banner on the homepage of our website.

Your continued use of the qb66 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and discontinue use of qb66 services.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how qb66 handles your personal information, our privacy team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon within the qb66 platform or mobile app.
• Email: [email protected] — Our team will respond within 1–2 business days.

When contacting us regarding privacy matters, please provide your full name, QB66 account username, and a brief description of your request or complaint so we can address it promptly and accurately.